When the Internet Fails and Crashes Your Day

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What does one do when the Internet fails? Today, there were widespread interruptions reported along the east coast. The culprit: an Amazon AWS S3 outage, as reported by TechCrunch and others.  According to the TechCrunch post, even though Amazon S3 is “…used by less than .8 percent of the top 1 million websites,” it was having a major effect.

Users of popular applications including Canva, Mailchimp, Trello, Wix, Buffer, and even (ironically) isitdownrightnow.com were all experiencing issues, keeping social media managers for those companies very busy on Twitter as they tried to reply (in multiple languages) to frustrated customers. There were also tweets from some busy, but stalled, practitioners. Including, yours truly.

 

It caused frustration for many

 

It made this guy’s presentation a lot tougher

 

Some reported getting service back

 

We are happy to see that @Alewam1 was back on Canva, but as of 4:07 pm, EST we were still experiencing issues with some other applications.  A good time to take pen to paper and write out a solid social media strategy, perhaps?

Curious to hear if and/or how the outage affected you and your work today and anything you have learned to do as a result?

 

 

About author

Amy DeVita

Amy DeVita is managing partner at Top Nonprofits. A publisher, entrepreneur, mother, wife, social media enthusiast and fan and avid supporter of the do-gooders in the nonprofit/ for-impact sector. She has written for Top Nonprofits and Third Sector Today; she has been quoted on pieces about social media and social impact on The Huffington Post and The Daily Beast. She was named to the Leading Women Entrepreneurs in NJ Monthly and she is a member of Social Media for Nonprofits' Leadership Council. In her spare time she enjoys kayaking, yoga, hiking, traveling, and playing Scrabble. Amy lives in New Jersey with her husband, two children, and three dogs. In 1984 she earned the "Most Improved Average" honor on her bowling league.

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