Picture this: You’re working as the back office manager in a medical practice. Every month, you review your financial statements and see that your inflows exceed your outflows, though not by much. You’re satisfied that your medical practice is the picture of financial health.
One day, however, your X-ray equipment stops working. After paying a technician to look at it, you’re looking at thousands of dollars in repair costs, more if you choose to replace it. Suddenly, you’re scrambling to find the funds needed for this crucial piece of equipment.
This situation can be avoided or mitigated with proper financial management. Whether you need to accommodate regular expenses like vehicle stipends or surprise costs like repairs, a thorough financial plan ensures you’re prepared for anything. Let’s explore four top strategies you can implement to improve your financial management at your medical practice.
1. Understand your practice’s financial health
The first step to creating a financial management plan that works for your medical practice is to determine whether your practice is economically sustainable. To measure that, track your revenue and expenses.
Here are common financial inflow sources for medical practices:
- Patient payments
- Insurance reimbursements
- Ancillary services, such as lab tests, imaging, and physical therapy
- Medication purchases
- Telehealth services
- Specialty consultations and care
- Miscellaneous funding and grants
Here are common outflow sources for medical practices:
- Staff salaries and benefits
- Employee reimbursements
- Medical supplies and equipment
- Office rent
- Utilities and operational costs
- Technology and software
- Billing and collection fees
- Marketing and advertising
- Taxes
In addition to revenue and expenses, monitor profit margins and accounts receivable. Regularly review key financial statements, including balance sheets, cash flow reports, and income statements.
If you’re having trouble collecting everything you’ve billed to insurance providers, a medical billing software solution can greatly help. With the right tools, it’s easy to gather everything you’ve billed and make smart revenue cycle management (RCM) decisions. Plus, you’ll boost efficiency, speed up reimbursements, and reduce errors, streamlining revenue management processes.
2. Optimize revenue generation
Use the details from your financial statements to identify areas to optimize for revenue, ensuring your medical practice hits its financial goals. Here are a few ways you can boost revenue:
- Streamline coding. If you’re always unsure which procedures you should bill your patients for, consult your coding system. Make sure all staff members are familiar with the most common codes used in your practice and the latest coding standards to minimize billing errors.
- Track insurance claims. Start by ensuring you have an easy, efficient way to verify insurance eligibility. Then, monitor the progress of all your claims. If any are rejected, appeal them to ensure your physicians get reimbursed for their work.
- Improve collection processes. Establish clear financial policies so patients understand what you expect of them. For example, require patients to pay their co-pays upfront and any remaining balances within two weeks of receiving the bill. To make the process easier, offer multiple payment options, such as cash, credit card, or check. You can also offer payment plans for additional flexibility.
Don’t neglect to optimize your outflow as well. Cut unnecessary spending, negotiate contracts with vendors and suppliers for more favorable rates, optimize staff scheduling to ensure you’re only paying for necessary labor, and implement strategies to mitigate employee reimbursement mistakes.
3. Invest in medical software
We mentioned purchasing medical billing software earlier to help your medical practice consolidate data and access analytic tools. However, that’s not the only medical software you can implement to help with financial management. PracticeSuite recommends looking out for these other types of software:
- Practice management software. A robust practice management solution offers a range of medical tools, including billing and claims management. These features enable medical practices to efficiently manage billing tasks, from generating invoices to tracking payments. These solutions give you a more accurate view of your accounts receivable and help you secure more outstanding payments.
- Electronic health record (EHR) software. When people think of the benefits of EHR software, they usually think of comprehensive patient medical histories and easy sharing of patient information for effective care coordination. These tools also integrate with billing software and insurance databases, allowing you to easily generate invoices, verify patient coverage and benefits, and ensure your practice is reimbursed.
- Inventory management software. For medical practices, inventory management means ensuring that physicians have the tools, equipment, and medications they need to do their jobs effectively. On top of that, you can sell medicines to your patients. An inventory management solution will ensure you always spend funds on necessary items and eliminate purchasing overstock, resulting in better financial practices.
When finances are uncertain, stomaching the cost of implementing software can be difficult. If you’re experiencing sticker shock from comprehensive medical practice management solutions that include financial management features, look into tools that can scale with your practice. Some providers allow you to pay only for what you use and offer the option to add more features as your practice grows and its needs change. Not only does this help you keep costs within your budget, but it also makes it easier to scale up when necessary—no need to migrate to a whole new solution.
4. Regularly create cash flow statements
Jitasa defines a statement of cash flows as “a financial report that shows how cash moves in and out of your organization.” This statement breaks down all of your medical practice’s transactions and summarizes the data stored in your software to make it easier to interpret. Usually, these statements are compiled monthly to ensure that spending aligns with operational goals and priorities.
Cash flow statements give you a snapshot of your organization’s current financial status, allowing you to monitor financial health and ensure you make choices that align with your goals. In general, they’re used to help develop budgets, create annual reports, file tax returns, and prepare for audits. When you’re first getting a foothold in financial management, a statement of cash flows provides the close-up analysis you need to improve your spending and revenue-generating practices.
Additionally, cash flow statements can be used to forecast future cash flows to improve financial stability. Using your statements, you can create a cash flow forecasting model, which will create a rough estimate of your medical practice’s cash inflow and outflow to predict future cash reserves, avoid shortages, and earn returns on cash surpluses efficiently. If this is an option you’re interested in but unsure how to leverage, consider reaching out to an accountant for their expertise.
Financial management is much more than just expense tracking. With these tips, you’ll be more prepared to lay the groundwork for a financial management system that helps your medical practice thrive and meet any monetary obstacles head-on.
