5 Benefits of Using Data to Improve the Patient Experience
TopNonprofits Contributor2023-11-13T11:07:07-05:00Exceptional patient experience is the outcome of several factors working together symbiotically—healthcare organizations and providers, associated tools and technologies, facilities space, and even the patient’s own perceptions and efforts. However, managing patient outcomes has become more difficult as more providers face burnout from increasing workloads and staffing shortages. Other gaps that disrupt this relationship are caused by inefficient and outdated technologies that can’t keep up with patient demand. These hurdles present real challenges—one study mentions that if a healthcare organization loses one dissatisfied patient, they effectively lose nearly $200,000 in revenue over their lifetime. So, how can healthcare organizations enhance the [...]