Top KPIs for Healthcare Organizations to Demonstrate Impact
jenny.russ2024-06-10T08:55:15-04:00Quality means different things to different people. For example, quality for a patient may be defined by the patient’s experience, considering factors like the time spent waiting in an exam room or their doctor’s bedside manner. But when primary care providers think of quality, they may consider how many patients attended their scheduled appointments or received necessary vaccinations. Healthcare KPIs (key performance indicators) bridge the gap between these definitions by providing a measured reference for quality. Specifically, a healthcare KPI or metric is a performance measurement that monitors a healthcare organization’s overall processes and offers insight into patient satisfaction rates. Why [...]